All orders will be sent via USPS or UPS, (No C.O.D. orders please.) Visa or MasterCard accepted. Company checks will be accepted from those whose financial histories warrant it. Any personal checks will be held until cleared by bank. Any orders from outside the USA must be prepaid in US funds via wire transfer; a transfer fee will apply. Orders can be, e-mailed, sent in by mail, or called in by phone.
*PRICES* We reserve the right to increase prices between catalog printings if we receive cost increases. *SHIPPING* All item shipped international, over 10oz. will be mailed using USPS (United States Postal Service) Priority mail at cost of $55.00 All BLACK POWDER COATED ITEMS allow 3-5 additional days for shipping.
*BACK ORDERS* DT Product makes an ongoing effort to improve parts availability; however, back orders cannot always be avoided. Items not in stock at the time of order will be placed on back order at the customer's request. Once parts are available the customer will be notified (only once) by phone for authorization to ship, order will be canceled if authorization is not received within one week. The customer shall assume responsibility of notifying DT Product if parts are no longer needed. Invoice will show the items that have been backordered.
*RETURNS* Customer will be charged a 20% restocking fee, and will be inspected for determination of credit. Shipments must be inspected by the customer immediately upon receipt to insure they are complete or undamaged. Claim for damages must be made with the carrier at once. DT Product must be notified within (5) working days of the receipt of a shipment of any damages or shortages. All goods returned for inspection must be shipped freight prepaid to DT Product. No return on ELECTRICAL PARTS for credit. No credit will be issued for less than $10.00.
*WARRANTY* All merchandise distributed by DT Product is only guaranteed in accordance with the manufacturers own terms of warranty. Claim evaluation will be made in a just and prompt manner by the manufacturer. The manufacturers shall be solely responsible for any damage to person or property arising from the design, manufacture, testing and use of its products, and we accept no liability for such damages. Due to conditions beyond our control, chrome cannot be guaranteed after it is placed in service. DT Product has no control over the usage of any part. DT Product expects their customers to exercise good judgment as to the proper selection, installation, use and maintenance of any part. DT Product assumes no responsibility for damage or injury of any kind because of the misuse or improper application of any part in any way by any person. DT Product shall not be liable for any indirect or consequential damages whatsoever.